📄 Terms of Service – Pawsicles.sg
This website is operated by Pawsicles.sg. Throughout the site, the terms “we”, “us” and “our” refer to Pawsicles.sg. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein. These Terms apply to all users of the site.
1. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.
2. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part of it) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.
3. Products
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only in accordance with our Return and Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products, but we cannot guarantee that your device’s display of colors will be accurate. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, and may exercise this right on a case-by-case basis. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion. We also reserve the right to discontinue any product at any time.
4. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, or the same billing and/or shipping address. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website, and to promptly update your account and other details so that we can complete your transactions and contact you as needed.
5. User Comments, Feedback and Other Submissions
If, at our request, you send specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise, you agree that we may at any time, without restriction, edit, copy, publish, distribute, and otherwise use any comments you provide. We are under no obligation to maintain comments in confidence, pay compensation, or respond. We may, but have no obligation to, monitor, edit, or remove content we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms.
6. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy, which is incorporated into these Terms by reference.
7. Prohibited Uses
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to engage in unlawful acts; to violate any regulations, laws, or ordinances; to infringe upon our intellectual property rights or those of others; to harass, abuse, defame, slander, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with the security features of the website or any related service. We reserve the right to terminate your use of the service for violating any prohibited uses.
8. Third-Party Services
Our website relies on third-party services such as WooCommerce, payment processors, couriers, and IT providers. These services operate independently and are not controlled by us. We are not responsible for the accuracy, performance, or availability of third-party services, nor for any loss or damage arising from your use of them. Your interactions with such services are governed by their own terms and policies, and we encourage you to review them.
9. Errors, Inaccuracies and Omissions
Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability. We reserve the right to correct such errors and to change or update information or cancel orders if any information in the service or website is inaccurate, at any time and without prior notice, including after you have submitted your order.
10. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods or cancel it without notice. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind. In no case shall Pawsicles.sg, its directors, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, claim, or damages of any kind, including indirect, incidental, or consequential damages, arising from your use of the service or products.
11. Indemnity
You agree to indemnify, defend, and hold harmless Pawsicles.sg, its directors, employees, agents, affiliates, contractors, and service providers from any claims, liabilities, damages, costs, or expenses (including legal fees) arising from your use of our website or products, your breach of these Terms, or your violation of any law or third-party rights.
12. Governing Law
These Terms of Service and any agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Republic of Singapore.
13. Contact Information
Questions about the Terms of Service should be sent to us at:
Website: https://pawsicles.sg
Email: hello@pawsicles.sg
Contact Form: You can find it at the contact us page.
📄 Privacy Policy – Pawsicles.sg
At Pawsicles.sg, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).
1. Information We Collect
We collect personal data including your name, email address, phone number, billing and shipping address, payment details, IP address, and any other information you provide through contact forms or during purchase.
2. How We Use Your Information
We use your personal data to process and fulfill orders, communicate with you about your account and purchases, improve our products, services, and website, send promotional emails if you have opted in, and comply with legal obligations.
3. WooCommerce and Cookies
We use WooCommerce to operate our store. WooCommerce collects and stores the personal data necessary for order processing and account management. Our website also uses cookies and similar technologies for analytics and functionality. By using our site, you consent to this use. You may disable cookies in your browser settings, but some features may not function properly.
4. Disclosure of Your Information and Third-Party Services
We do not sell or rent your personal data. We may share it with trusted third parties such as WooCommerce, payment processors, shipping providers, analytics providers, and IT partners as necessary to operate our business or comply with the law. These third parties have their own privacy practices, and your use of their services may also be subject to their terms and policies.
5. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of online transmission or storage is completely secure.
6. Your Rights
You have the right to access your personal data, correct inaccuracies, withdraw consent for marketing, or request deletion of your personal data (subject to legal obligations). To exercise these rights, please contact us at hello@pawsicles.sg.
7. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time, and we encourage you to review it periodically.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: hello@pawsicles.sg
Website: https://pawsicles.sg